Frequently Asked Questions

How to Buy Bitcoins using a Bitcoin exchange in the U.S.?

1. Create a new account at an exchange. We recommend either Coinbase.com or Circle.com.
 
2. Once verified, follow the on screen instructions to deposit money into your online exchange account using either bank transfer (ACH) or credit card (credit cards are generally limited to $50 limits at the beginning).
 
3. You can then deposit those Bitcoins to your JustBet player account by sending them to the receiving Bitcoin address shown in the Bitcoin section of the JustBet cashier.
 

How to buy Bitcoins using a Bitcoin ATM ?

1. The first step is to set up a Bitcoin e-wallet to either your mobile device or on your desktop computer. We like www.blockchain.info/wallet. Mycelium.com and Airbitz.co are also great for mobile users. Bitcoin wallets are FREE to open.
 
2. Your Bitcoin e-wallet will provide you with a QR code. This QR code is linked directly to your e-wallet account. Print it out OR save it to your mobile phone and take it with you to the ATM.
 
3. Follow the on screen instructions to deposit cash into the ATM. Your cash will be converted into Bitcoins and sent directly to your e-wallet. You can then transfer those Bitcoins to your JustBet player account using the Bitcoin option in the JustBet cashier.
 

How to Buy Bitcoins using Libertyx.com?

1. Go to libertyx.com and create a new account. You can do this by downloading our mobile app or signing up on their website. After you have your libertyx.com you will be able to purchase up to $1,000 of Bitcoin per day.
2. Find A Nearby LibertyX Store - Download their iOS / Android apps or use their website store locator and find convenient LibertyX stores near you. Enter your city or ZIP code to get started.
3. You can then deposit those bitcoins to your JustBet player account by sending them to the receiving Bitcoin address shown in the Bitcoin section of the JustBet cashier.

 

How to buy Bitcoins using an international Bitcoin Exchange ?

1. Create a new account at an online exchange. We recommend Bitfinex.com. They will request that you verify your identity by sending a scan of a government issued ID and proof of address.
2. Once verified, follow the on screen instructions to deposit money into your online exchange account using one of the available methods.
3. You can then deposit those Bitcoins to your JustBet player account by sending them to the receiving Bitcoin address shown in the Bitcoin section of the JustBet cashier.
 

What is the minimum deposit amount JustBet accepts?

$10 USD or BTC equivalent.

What is the maximum deposit amount JustBet accepts?

$25,000 USD or BTC equivalent per deposit.

What is the minimum withdrawal amount JustBet accepts?

$50 USD or BTC equivalent.

What is the maximum withdrawal amount JustBet accepts?

$50,000 USD or BTC equivalent per day.

How long will it take for my BitCoin deposit to be credited?

Deposits are almost always processed instantly. Sometimes we may need to wait until one confirmation, which means up to 20 minutes. If you do not see your deposit credited within 20 minutes, please contact the BitCoin support line at 1-855-535-4947 at with details of your transaction.

How long will my withdrawal take to be processed?

Withdrawals can be requested Monday to Friday between 8am and 9pm ET and are usually processed within 30 minutes. If you do not see your withdrawal credited within 30 minutes, please contact please contact the BitCoin support line at 1-855-535-4947 at with details of your transaction.

Does JustBet charge any fees for Bitcoin withdrawals ?

JustBet doesn’t charge any fees for either Bitcoin deposits or withdrawals; it is FREE! When sending Bitcoins, your Bitcoin wallet will probably suggest you include a miner's fee, which is generally less than five cents. We highly recommend that you include the miner's fee to insure rapid processing.

Any Questions? Call our toll free Bitcoin Help Hotline at 1-855-535-4947 for assistance on making your first Bitcoin deposit.